1. Introduction
Welcome to HVAC Registry ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, in compliance with the California Consumer Privacy Act (CCPA) and other applicable California privacy laws.
2. Information We Collect
We may collect the following categories of personal information:
- Identifiers: Such as your name, email address, postal address, phone number, and professional license number.
- Commercial Information: Details about the HVAC equipment you request or purchase through our platform.
- Internet or Other Electronic Network Activity Information: Including your interactions with our website, IP address, browser type, and operating system.
- Professional or Employment-Related Information: Such as your business name, contractor license details, and project permits.
3. How We Collect Information
We collect personal information directly from you when you:
- Register for an account on our platform.
- Submit building permits and equipment requests.
- Communicate with us via email, phone, or through our website.
We also collect certain information automatically when you interact with our website, such as usage data and cookies, to improve our services and enhance user experience.
4. Use of Personal Information
We use your personal information for the following purposes:
- Service Delivery: To verify building permits, process equipment requests, and facilitate transactions between contractors and distributors.
- Communication: To send you updates, notifications, and respond to your inquiries.
- Compliance: To adhere to legal obligations, including California's Title 24 energy efficiency standards and other applicable laws.
- Improvement: To analyze usage patterns and improve our services and website functionality.
5. Sharing of Personal Information
We do not sell your personal information. We may share your information with:
- Distributors: To fulfill your equipment requests upon verification of permits.
- Service Providers: Third-party vendors who assist us in operating our platform and providing services to you.
- Legal Authorities: If required by law, regulation, or legal process, or to protect the rights, property, or safety of HVAC Registry, our users, or others.
6. Your Rights Under CCPA
As a California resident, you have the following rights:
- Right to Know: You may request details about the personal information we collect and how we use and share it.
- Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
- Right to Opt-Out: You have the right to direct us not to sell your personal information; however, we do not sell personal information.
- Right to Non-Discrimination: Exercising your privacy rights will not result in discriminatory treatment.
To exercise these rights, please contact us using the information provided below.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@hvacregistry.com
- Address: 1818 W Fremont St, Stockton, CA 95203
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your personal information as described herein.